Unpacking and packing your wheelchair

Please keep your box

You will need to use the same box provided for delivery of the wheelchair when arranging the collection of the wheelchair so please keep this in a safe place.

Unpacking your wheelchair

Follow these instructions to unpack your wheelchair:

• Take off the label and open the box.
• Take out the wheelchair and cushion (if applicable).
• Roll the wheelchair out of box. If using footplates, leg rest or a stump board, take these off the folded seat section.
• Unfold the wheelchair (please refer to the wheelchair guide and videos on our website for help).
• Move the backrest to the upright position.
• Attach the footplates or stump board (if needed).

The video below shows you how to do this.

Packing your wheelchair

Please follow these instructions to pack your wheelchair:

• Make sure that the footplates, leg rest or stump board and cushion are taken off the wheelchair (if you used them).
• Put the backrest in the lower position.
• Fold the wheelchair by pulling up the seat section (please refer to the wheelchair guide and videos on our website for help).
• If you have them, place the footplates or stump board into the folded seat section.
• Roll the chair into the opened box. If you have one, place the wheelchair cushion into the empty space inside the box.
• Close the box, making sure that the tab insert fits correctly.
• Place the label securely over tab section. (The label will be inside box when it is delivered.)

The video below shows you how to do this. You can also find out more about how to arrange for your wheelchair to be returned.