Information for people affected by emergencies
We help people affected by overseas or UK-based emergencies.
This page is available in other languages.
When emergencies strike, we provide practical, local and emotional support to people around the UK. We can help families who are separated by war, disaster or migration.
Get help if you're affected by emergencies in:
In an emergency call:
Samaritans: if you need emotional support
Telephone: 116 123 (open 24 hours) or send an email: jo@samaritans.org
NHS: if you’re feeling unwell
Telephone: 111
Life threatening or medical emergency
Telephone: 999
Help outside the UK
For support outside of the UK, contact your nearest National Red Cross and Red Crescent Society.
If you are concerned about British nationals in an area affected by an emergency, please visit the Foreign, Commonwealth & Development Office (FCDO) website (available in English only).
You can also call the FCDO on +44 (0)20 7008 5000, selecting the option: ‘Consular services for British nationals’ to speak to their 24/7 Consular team.
Help for refugees and asylum seekers
We can help refugees and asylum seekers in the UK with one-off and ongoing support and help in emergencies.
Information about our refugee services is available in other languages.
Information and help for refugees that want to bring loved ones to the UK.
Emotional support resources:
(Only available in English)
More support resources
Get help when your family are caught up in a crisis overseas
Use our online resources or call our support line to help you cope when your loved ones are affected by a crisis.
Wellbeing for people affected by an emergency overseas
It can be hard to hear about crises happening abroad, especially if you have family and friends in those countries. Browse our resources and get support for yourself and your family.