Get support at home

You can get support and care from the British Red Cross to help you live independently at home or when you return after a stay in hospital.

If you're returning from hospital, we make sure you have everything you need for your first 24 to 72 hours back at home. We may then provide up to 12 weeks of support depending on the level of help you need.

What help you'll get

We'll assess your needs and help you decide what goals you want to achieve with our help. We can offer practical and emotional support including:

  • transport home from hospital
  • door-to-door transport for essential health-care journeys
  • help with everyday tasks (for example, picking up prescriptions and shopping)
  • companionship
  • rebuilding confidence
  • help arranging for bills to be paid
  • short-term use of a wheelchair and toilet aids.

Our volunteers receive full training to support you in meeting your goals.

How to get help

You can be referred by someone else (such as a hospital, primary care trust or your GP) or you can contact your local service yourself.

Find your local service

Support for people living in Scotland

If you're living with a health condition that's affecting your life, or with short or long-term disability, we may be able to help you live independently in Scotland.

The help you get depends on your needs. This could be as simple as checking in on you to make sure you're okay or as much as providing live-in support.

The support we offer in Scotland can include:

  • help at home (for example, shopping and meals)
  • help with health issues and taking medication
  • keeping safe at home
  • budgeting, planning and setting goals
  • housing help – managing a tenancy and keeping your home
  • social activities
  • help getting other services.

To find out more and request help in Scotland, email ILCRScotland@redcross.org.uk or call 01463 796 610.

Support for carers

We offer support for carers in a few limited locations in the UK.

Contact your local support at home service to find out if we offer help in your area.