Text to donate

Donating via text message is an easy way to support our work using your mobile phone.

Text-to-donate promotions

You can make donations to the British Red Cross by text. This is an easy way to support our work using your mobile phone. See how to donate by text and the full terms and conditions below.

 

Gift Aid

Please sign up for Gift Aid if you’re making a text donation. It means we get more money to help people in crisis.

 

For every £1 you donate, Gift Aid allows us to claim an extra 25p from the government. There’s no cost to you. There’s no extra paperwork. All you need to do is give us your permission by completing the Gift Aid declaration form.

 

To find out more, see our Gift Aid page.

To find out more about text-to-donate promotions, get in touch

Phone number:

0300 456 1155 

Calls charged at your phone operator’s UK landline rate

How to donate by text: terms and conditions


Here are the terms and conditions for our current text-to-donate promotions:


 

London Fire Relief Fund


Text LONDON to 70607 to donate £10 to the British Red Cross.


You’ll be charged £10 plus your standard network text charge.


The British Red Cross will receive 100 per cent of your £10 donation.


Call 020 3282 7863 if you have any questions regarding your payment.


Over 16s only. You must have the bill payer’s permission to send a text donation to the British Red Cross.


You cannot donate from a mobile phone in the Channel Islands or Isle of Man, or from outside of the UK.


If you donate by text, you’ll receive a thank you message. If you reply YES to this, you’ll agree to receive texts from us in the future about news and appeals.


If you no longer want to receive these texts, call us free on 0800 2800 491 or email supportercare@redcross.org.uk.


The British Red Cross and its subcontractors, subsidiaries and/or agencies cannot accept any responsibility for any technical failure or malfunction, or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text being lost or not properly received.


 

UK Solidarity Fund


Text UNITY to 70607 to donate £10 to the British Red Cross.


You’ll be charged £10 plus your standard network text charge.


The British Red Cross will receive 100 per cent of your £10 donation.


Call 020 3282 7863 if you have any questions about your payment.


Over 16s only. You must have the bill payer’s permission to send a text donation to the British Red Cross.


You cannot donate from a mobile phone in the Channel Islands or Isle of Man, or from outside of the UK.


If you donate by text, you’ll receive a thank you message. If you reply YES to this, you’ll agree to receive texts from us in the future about news and appeals.


If you no longer want to receive these texts, call us free on 0800 2800 491 or email supportercare@redcross.org.uk.


The British Red Cross and its subcontractors, subsidiaries and/or agencies cannot accept any responsibility for any technical failure or malfunction, or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text being lost or not properly received.


 

All other British Red Cross text-to-donate promotions


The donation will be added to your next phone bill, plus your standard network text charge.


We’ll receive 100 per cent of your £1.50/£3/£5/£10 donation.


You cannot donate from a mobile phone in the Channel Islands or Isle of Man, or from outside of the UK.


If the keyword or short code you text is invalid, you may still be charged your standard network message charge. You’ll not be charged for a donation as you’ll not be donating to the British Red Cross.


If you send a text in error to British Red Cross numbers (70600, 70141, 70507 or 70607) it’s likely that you’ll be charged if the keyword in your text is ‘active’.


You’ll know the keyword is active if you receive a text from the British Red Cross to confirm the donation.


If this has happened, please contact your network directly to claim a refund.


If your network will not refund the donation, you should contact the British Red Cross.


However, we’ll not be able to make the refund until the payment has cleared in our account. This may take over 90 days.


If we raise more money than can reasonably be spent on relief work for a specific appeal, we’ll use your donation to respond to humanitarian disasters elsewhere.


Any donations we receive to short codes or keywords that we are no longer promoting may also be used wherever the need is greatest.


All supporters must obtain permission from the bill payer before sending a text message. If you are under 16, you must have your parent or guardian's permission to send a text donation to the British Red Cross.


You’ll only receive future marketing texts and/or telephone calls from us if you have agreed to this.


Please remember to read the terms and conditions. Text STOP to the message you receive from us should you no longer wish to receive texts from the British Red Cross. You may be charged for this text at your standard text rate. To stop our texts, you can also call us free on 0800 2800 491 or email supportercare@redcross.org.uk.


You can donate a maximum of £10 in one text donation and no more than £30 in any 24-hour period. These restrictions are imposed by the mobile network operators.

 

Regular giving by text

Have you chosen to make a regular donation by text? Then we’ll send you a text each month as a reminder.


You can choose to skip a month’s payment by texting SKIP to 70002. This must be done within 24 hours of receiving the reminder.


You can stop your monthly £3 or £5 donation at any time. Just text STOP to 70002 or call 0203 282 7862.


Viewing our online content on a mobile phone may incur data charges. Texting SKIP or STOP will be charged at your network’s standard rate.