Find out what our psychosocial and mental health team does, plus how you can get and give support for psychological and emotional issues.
What is psychosocial support?
The British Red Cross responds to hundreds of UK emergencies every year – from major floods to house fires and transport accidents. Any crisis can affect people’s own sense of wellbeing as well as their connections with family, friends, colleagues and their community.
Psychosocial support helps support people to care for themselves and for their relationships with others. This helps people feel safe and better able to deal with a crisis.
How the psychosocial team works
The British Red Cross psychosocial and mental health team helps both the people affected by crises, and the Red Cross staff and volunteers who support them. Working through a team of trained psychosocial staff and volunteers provides a range of services including one-to-one support, resources, education and referrals to other services.
We can support anyone giving or receiving a service within the Red Cross, from emergency response to refugee casework. Our support helps people deal with and recover from difficult experiences.
Resources for everyone
Our videos will help you find support to deal with everyday and major emergencies.
If you have family or friends caught up in the flood emergency in Pakistan, these online brochures in English and Sindhi may help you cope at this stressful time.
Safe conversations around suicide
It can be distressing when you have concerns about someone who is considering taking their own life.
Discussing your concerns may feel unsettling, although being open and honest is often the first step in supporting someone at risk.
Either way, it's important to remember that you are not alone, and that there are others in your life - both personal and professional - to support you.
Basic introduction to psychosocial support
An introduction to giving basic psychosocial support
If you'd like to deepen your awareness of psychosocial support, our playlist provides an introduction to providing emotional support to people in crisis.
Resources for practitioners
Use our resources to build your skills to better support those you work with as practitioners.
How you can help people in crisis
Our online resources can help you help others. When someone is going through a crisis, listening with kindness is a good place to start. You can also take the C.A.L.M.E.R. approach – this easy acronym will help you remember some simple steps to take when you or someone you know feels anxious or stressed.
And if you are feeling lonely, the Red Cross has services and online support that can help.
Either way, it’s important to remember that you are not alone and that there are others in your life – both personal and professional – to support you.
Emotional and psychological support.
Get advice on caring for your mental health.
Get help coping with loneliness and building confidence.