Hire a commode, toilet seat or toilet frame

You can hire a commode, toilet seat or toilet frame for short-term use.

The Red Cross Mobility Aids service provides people with the equipment they need at home to live independently. You can hire a commode, toilet seat or toilet frame for £10 a week for up to 15 weeks.

If you cannot afford the charge we may be able to offer further assistance.

Who is the service for?

If you find getting to, or using the toilet is difficult you may benefit from using a toilet aid.

This could be because your mobility is affected by dizziness, muscle spasms, tremors or aches. Or perhaps if you, or someone you care for, suffers from osteoporosis, muscular dystrophy, multiple sclerosis, cerebral palsy or are recovering from surgery or a stroke.

Having the right medical equipment can make a huge difference to someone’s independence, and our mobility aids team is committed to ensuring that everyone has access to the support that they need.

A British Red Cross volunteer lifts a toilet frame on a shelf in a mobility aids warehouse

A British Red Cross Mobility Aids volunteer

Red Cross toilet aids for hire

The Red Cross Mobility Aids service offers a wide range of toileting aids to suit individual needs. Learn more about our toileting aids below:


A Commode is a portable toilet with a removable pan which makes using the toilet easier and more convenient. A commode is for people who:

  • Need assistance getting to and from the toilet.
  • Prefer the comfort of extra padding.
  • Need the additional support of armrests.

Hire a commode

Buy a commode

Learn how to use a commode

Raised toilet seat

If you or someone you care for has difficulty bending, the toilet may be too low. In this case, a raised toilet seat can help people who:

  • Struggle to sit down without assistance.
  • Need added height to sit comfortably on the toilet.
  • Need support for their hips, knees or back.

Hire a raised toilet seat

Buy a raised toilet seat

Learn how to use a raised toilet seat

Toilet frame 

A toilet frame offers extra support when using the toilet, and is a great way to ease pressure on your muscles. A toilet frame can help people who:

  • Need support getting on and off the toilet.
  • Want to feel more secure on the toilet.
  • Prefer the comfort of hand grips and armrests.

Hire a toilet frame

Buy toilet frame

Learn how to use a toilet frame

Toilet seat and frame set 

Having the right toilet seat and frame can save you from making expensive alterations to your home. A toilet seat and frame is for people who need:

  • Extra support after a hip or knee operation.
  • A higher seat and supportive armrests.
  • Assistance getting on or off the toilet.

Hire a toilet seat and frame

Buy a toilet seat and frame

Learn how to use a toilet seat and frame

How to choose the right toilet aid

If you are considering hiring a toilet seat, toilet aid or commode, here are a few things to consider:

  • Toilets come in different sizes so it’s important to measure the height of the toilet seat required.
  • Every toilet you use in your home will need its own toilet aid.
  • You may prefer a commode or toilet frame with an adjustable height.
  • If more than one person uses the toilet, consider something that’s easily removable.
  • Heavy leaning on one side may require a fitted toilet frame.

Learn how to install your toilet aid (PDF).

How to hire a commode, toilet frame or seat?

You can hire a commode or toilet aid for £10 a week. We may be able to offer further assistance if you need it.

How to hire a toilet aid:

  1. Contact your local toilet aid service.
  2. Explain your requirements.
  3. Arrange pick up from your local toilet aid service.

Home delivery is available in some areas for an extra fee. Please ask your local toilet aid service for more information.

How to collect a toilet aid:

  1. Visit your local toilet aid service.
  2. On collection, you must bring two items with you:
  • Photo identification (for example, passport or driving licence).
  • Proof of your address (for example, a utility bill or bank statement).

Learn how to take care of your toileting aid.

Returning your commode, toilet seat or frame

All hired commodes, raised toilet seats and toilet frames are loaned for an agreed fixed period, and undergo a safety check before assigned. If you need the equipment for longer or if your equipment becomes damaged, please call us on 0300 456 1914 as soon as possible so that we can help.

Commode pots do not need to be returned. If you no longer need your commode pot, please do recycle it appropriately. For more information on how to recycle your commode pot, please contact your local toilet aid service.

Need further assistance?

We offer assistance and support to those who may not be able to meet the financial costs, to speak to us about this call 0300 456 1914.

In Wales, Northern Ireland, Isle of Wight and in parts of East Anglia, Hampshire and Avon & Wiltshire, we receive funding from health commissioners to help provide our service to local residents.

In these areas, local residents are able to borrow some mobility aids equipment for short-term use at no cost (although we may still ask for a voluntary donation).

A British Red Cross volunteer speaks on the phone in an office, with other volunteers at desks behind her.

A British Red Cross volunteer