Find your local support at home service

The British Red Cross offers support at home services across the UK. Find the nearest service to you below.

If you need help returning home from hospital, our friendly volunteers will collect you and make sure you have everything you need for your first 24 to 72 hours back at home. 

 

As well as door-to-door transport from hospital, we'll also provide practical and emotional support. This might be helping you with your shopping, collecting prescriptions, or simply sitting down for a chat and a cup of tea.

 

We may then provide up to 12 weeks of support to help you recover as quickly as possible.


If you would like help help at home, we usually need a referral from your GP or another professional. To find out more, or get help with loneliness, contact our team in your area.

North West of England

Support at home services in:

  • Lancashire
  • Cheshire
  • Greater Manchester
  • Merseyside

01565 682 304

ilcrnorthadmin@redcross.org.uk

North East of England

Support at home services in:

  • Humberside - 0148 249 9830
  • South Yorkshire - 0114 242 7370 
  • North/West Yorkshire - 0113 201 5240

ilcrnorthadmin@redcross.org.uk

West Midlands and nearby areas

Support at home services in:

  • Shropshire - 01743 457 810

supportShrop@redcross.org.uk

  • General Enquiries:
    01905 450 400 

admincentral@redcross.org.uk

 


North Wales

01745 828 330

northwales@redcross.org.uk


Mid and South Wales

02920 695 740

cardiff@redcross.org.uk

East Midlands, England

Support at home services in:

East of England

Support at home services in:

  • Norfolk and Norwich Hospital -                    01603 288320
  • Queen Elizabeth Hospital -                            01553 613613 ext 2721
  • Ipswich - 01473 702485
  • West Suffolk - 01284 712942
  • James Paget - 01493 452080
  • Cambridgeshire - 01733 207 113
  • Peterborough - 01733 207113      supportathomepeterborough@redcross.org.uk
  • General Enquiries & More Information -          0116 264 9984        admincentral@redcross.org.uk

South of England

Support at home services in:

  • Avon
  • Bristol
  • Berkshire
  • Buckinghamshire
  • Dorset
  • Gloucestershire
  • Plymouth
  • Somerset

01235 552 665

ilcrsouthciadmin@redcross.org.uk



London, England

Support at home services are not available in all London boroughs. Contact us to find out if we can provide support in your area.

0208 944 0246

london_enquiries@redcross.org.uk

South East of England

Support at home services in:

  • Bedfordshire
  • Hertfordshire
  • Essex
  • Kent
  • Sussex
  • Hampshire
  • Surrey
  • Isle of Wight

01622 690 011

ilcr_southeastadmin@redcross.org.uk

 

Scotland

01418 914 063

ilcrscotland@redcross.org.uk


Connecting with you 

Support for adults in Scotland experiencing loneliness.

07709502127

between 10am – 4pm, Monday to Friday.

Northern Ireland

028 9073 5350

ni@redcross.org.uk

Channel Islands

01235 552 665 

ilcrsouthciadmin@redcross.org.uk

Isle of Man

028 9073 5350

iom@redcross.org.uk