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Chief information officer
I chose to join the British Red Cross because of the hugely important work that it does both in the UK and around the world. It’s an organisation that wants to change and grow, and has real ambition.
I enjoy the variety of work in my role which is to be responsible for technology, digital and data across the British Red Cross. I ensure that our systems are working for staff and volunteers and that our data is safe.
I am also responsible for driving digital and technological change across the organisation – asking how technology can be used to support more people in crisis and give people a range of ways to contact us and get or give help.
I love working at the British Red Cross – and a big part of that is that I share the fundamental principles of the movement.
No two days are the same and the challenges are hugely varied. One of our principles is being inclusive - I have found the British Red Cross to be a very welcoming and friendly organisation with an inclusive culture.
I’ve always admired the compassion and dedication of British Red Cross volunteers. But for me, the Movement is special because of its commitment to recruiting more disabled volunteers and staff.
That compassion has been shown to me by every colleague I have worked with during my time here as a press officer. They bend over backwards to make it easier for me as a blind person to do my job.
They give me electronic versions of presentations to convert to Braille before meetings, accompany me to meetings in areas where I would struggle to find the location alone and constantly ask what they can do to make the workplace more inclusive.
I promote Red Cross services and support staff and volunteers to profile their work in the media, across the Midlands where I’m based.
It’s a privilege to help raise the profile of the outstanding work the Red Cross does. It’s also tremendously satisfying to be given the support I need to do my job to the best of my ability.
I joined the British Red Cross in December 2002 as a volunteer, providing interpreting and orientation support to newly arrived asylum seekers. Then in August 2003, I was offered a casual part-time role as a project co-ordinator and two years later I became a service co-ordinator.
I lacked the confidence to aspire to career progression within the organisation due to various reasons – such as my ethnic background (African Bantu) and my noticeable accent. However, with the support from my line manager, I was able to invest in my development and aspire to a managerial position, which became a reality in February 2011.
I am now service manager for refugee support in Greater Manchester. My work involves recruiting and providing support to six members of staff, and ensuring smooth service delivery. Through the years the organisation is becoming increasingly culturally intelligent, and I have enjoyed working with people of all ages and backgrounds.